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Sameday Courier

Key Account Management

Adios Logistics identifies and delivers exactly to our customers’ specification through our Key Account Management system. Using our proven process we respond quickly and effectively to changes in your needs.

Key Account Management is a proven process – easily understood, measurable and transparent. It is a unique system which identifies clearly and precisely the key elements our customers require from our service and their expectation.

Together we agree a set of objectives supported by a detailed and time-bound action plan. It is a working document – we continually measure and monitor standards to the Key Account Plan.

Through our Key Account Management process we manage multi-level and multi-function customer relationships.

This shared document ensures that all parties to the decision making process are always kept fully informed.

Where and when it matters.